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Insurance glossary

189 plain-English definitions. Search as you type, or jump by letter.

A

Actual Cash Value (ACV)

Also called: ACV

What property was worth right before a loss, usually replacement cost minus depreciation.

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At-Fault State

The at-fault driver is generally responsible for others' covered losses. Ohio is an at-fault state.

Ohio note: Ohio is at-fault (tort).

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Additional Insured

A party added by endorsement to share certain liability protection.

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Agreed Value

Pre-agreed payout amount for a total loss of scheduled property.

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Admitted Insurer

Insurer licensed by the state insurance department.

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ATV / Off-Road Insurance

Specialty coverage; ATVs are often limited on personal auto.

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Adjuster

Person who investigates and resolves claims.

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Audit (Premium Audit)

Post-term review of payroll/sales to true-up commercial premium.

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Appraisal Clause

Process to dispute the amount of a property loss.

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Attractive Nuisance

Hazards that may draw children (pools); liability concern.

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Actual Cash Value vs Replacement Cost

ACV subtracts depreciation; replacement cost generally does not after you replace.

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Annuity

Contract for income, often in retirement—not P&C insurance.

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AM Best / Financial Strength Rating

Independent opinions of insurer financial strength.

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Assault and Battery Coverage

Specialty liability for certain venues; often limited on standard GL.

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B

Bodily Injury Liability

Also called: BI

Pays others for covered injuries when you are at fault in an auto crash, up to limits.

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Binder

Temporary proof of insurance until the formal policy is issued.

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Businessowners Policy (BOP)

Also called: BOP

Package of property + general liability for many small businesses.

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Builders Risk

Property coverage while a building is under construction.

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Business Income

Can replace income during a shutdown after a covered property loss.

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Boat / Watercraft Insurance

Coverage for boats; larger craft usually need separate policies.

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Beneficiary

Who receives life insurance proceeds.

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Betterment

When repairs leave property better than before; policies may limit paying for it.

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Blanket Limit

One limit covering multiple locations/items.

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Business Use Exclusion

Limits personal auto when used for certain deliveries/business.

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C

Comprehensive

Also called: OTC

Optional coverage for non-collision losses: theft, vandalism, fire, hail, animals.

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Collision

Optional coverage for crash damage to your vehicle, subject to a deductible.

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Certificate of Insurance (COI)

Also called: COI

A snapshot of coverage on a date; not the policy itself. Existing SHI clients can request a certificate in the SHI Client Center (Get Certificates). For special wording, call the agency.

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CLUE Report

Claims-history report used in personal lines underwriting.

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Commercial Auto

Insurance for vehicles used in a business.

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Cyber Liability

Covers certain breach response, ransomware costs, and cyber liability.

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Commercial Property

Covers business buildings and/or business personal property.

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Captive / Exclusive Agent

Generally represents one insurer brand.

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Credit-Based Insurance Score

Score some insurers use (where allowed) blending credit attributes with loss prediction—not a lending score.

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Coinsurance (Property)

Can reduce a claim if you underinsured the building relative to required percentage.

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Cancellation

Ending a policy before expiration.

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Completed Operations

Liability from finished work—key for contractors.

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Crime / Employee Dishonesty

Covers certain theft/fraud including employee theft.

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Certificate Holder

Party listed on a COI; not automatically an additional insured.

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Condo Insurance

HO-6 coordinating with association master policy.

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Cash Value

Savings component of permanent life.

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Contingent Beneficiary

Backup beneficiary if the primary has died.

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D

Deductible

What you pay toward a covered loss before insurance pays. Higher deductibles usually mean lower premiums.

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Declarations Page

Policy summary: who/what is covered, limits, deductibles, endorsements, and term. For a copy, call Stockton-Hill Insurance or send a request through the SHI Client Center; an agent can help if the document is not available for self-download.

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Depreciation

Loss of value from age and wear; subtracted in ACV settlements.

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DP-1

Basic dwelling fire form, often named-peril and limited.

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DP-3

Broader dwelling form often used for rental properties.

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Direct Loss

Physical damage from a covered peril.

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Dwelling Coverage

Also called: Coverage A

Limit that insures the house structure.

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Duty to Defend

Insurer's duty to defend covered liability suits.

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Duty to Indemnify

Insurer's duty to pay covered judgments/settlements up to limits.

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Directors and Officers (D&O)

Also called: D&O

Covers certain management wrongful-act claims.

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Diminished Value

Post-repair loss in market value; not automatically paid everywhere.

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E

Endorsement

Also called: rider

A form that adds, removes, or changes policy coverage. To request a change, use Request for Change in the SHI Client Center or call the agency.

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Exclusion

A provision saying something is not covered.

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Earthquake Insurance

Separate coverage; standard homeowners usually excludes earthquake.

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EPLI

Employment Practices Liability for certain employee claims (discrimination, wrongful termination allegations).

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Extra Expense

Pays extra costs to keep operating after a covered loss.

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Equipment Breakdown

Covers certain mechanical/electrical equipment breakdowns.

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Experience Mod

Also called: emod

Workers' comp rating factor from claim history. Ohio BWC uses its own system.

Ohio note: BWC rates most Ohio state-fund employers.

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Extended Replacement Cost

Can pay a percentage above dwelling limit if rebuild costs spike.

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Examination Under Oath

Also called: EUO

Formal claim questioning the insurer may require.

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Event Cancellation Insurance

Covers certain financial losses if an event is canceled for covered reasons.

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F

FR Bond (Financial Responsibility Bond)

Also called: FR bond

A bond posted to meet financial responsibility rules; different from an SR-22 filing.

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Flood Insurance (NFIP)

Also called: NFIP, flood

Separate flood coverage; standard homeowners usually excludes flood.

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Functional Replacement Cost

Rebuilds with modern materials that serve the same function.

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Farm Insurance

Coverage for farm dwellings, outbuildings, liability, and related exposures.

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First-Party Claim

Claim under your own policy.

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Fiduciary Liability

Covers alleged mistakes managing employee benefit plans.

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Flood Zone

Mapped flood risk area affecting NFIP pricing/requirements.

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Financial Responsibility Law

Also called: FR law

State law requiring proof you can pay for damage you cause—usually via liability insurance.

Ohio note: Ohio requires FR (ORC 4507.212, 4509.101).

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Flood vs Water Damage

Plumbing leaks may be covered by HO; flood usually needs a flood policy.

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G

Gap Insurance

Also called: GAP

Can help pay the difference between ACV and what you owe on a loan/lease after a total loss.

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General Liability (GL)

Also called: CGL

Business liability for covered bodily injury, property damage, and some advertising injury.

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Garagekeepers Liability

Covers customer vehicles in a shop/lot's care.

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Guaranteed Replacement Cost

Rare endorsement that can pay full rebuild above limit, with conditions.

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H

HO-3

Common homeowners form; dwelling often open perils, contents often named perils.

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HO-5

Broader homeowners form; dwelling and contents often open perils except exclusions.

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HO-6

Also called: condo insurance

Condo unit-owners policy coordinating with the association master policy.

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HO-4

Also called: renters insurance

Renters policy for personal property and liability; does not insure the building.

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Hired and Non-Owned Auto

Also called: HNOA

Liability for rented vehicles or employees' cars used in business.

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Hazard

A condition that increases chance of loss.

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Hold Harmless Agreement

Contract clause shifting certain liability; insurance endorsements may be needed.

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Homeowners Insurance

Package for dwelling, belongings, liability, and loss of use (flood/quake usually separate).

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Hard Market

Tighter underwriting and generally higher prices.

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I

Inland Marine

Covers movable equipment, tools, or goods in transit.

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Independent Insurance Agent

Can offer policies from multiple companies. SHI is independent.

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Indirect / Consequential Loss

Follow-on financial loss (like lost rents) needing separate coverage.

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Insurance ID Card

Card showing auto liability for proof-of-insurance stops. Existing SHI clients can get an ID card in the SHI Client Center.

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Industrial Commission of Ohio

Also called: IC

Adjudicates many disputed Ohio workers' comp issues.

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Insurable Interest

Legal stake required when insurance is issued.

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Inflation Guard

Automatically raises dwelling limits by a percentage.

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Installation Floater

Covers materials being installed at a job site.

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Inventory Coverage

Commercial stock/merchandise coverage.

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Identity Theft Coverage

Limited expense help sometimes endorsed on homeowners.

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L

Liability Limits (25/50/25)

Also called: 25/50/25

$25,000 bodily injury per person / $50,000 per accident / $25,000 property damage. Ohio's minimum auto liability.

Ohio note: Ohio minimum auto liability is 25/50/25.

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Loss Run

Insurer report of prior claims; commercial underwriters often want 3–5 years.

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Loss of Use / ALE

Also called: ALE

Helps pay extra living costs if a covered loss makes the home unlivable.

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Loss Assessment

Condo coverage for certain association assessments after a covered loss.

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Landlord / Dwelling Fire

Coverage for a rental dwelling you own but do not occupy.

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Lapse

A gap in coverage after cancel/expire without renewal.

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Liability Insurance

Pays others for covered injury/damage you are legally responsible for.

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Life Insurance

Pays a death benefit to beneficiaries when the insured dies while covered.

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Liquor Liability

For alcohol service exposures often excluded on standard GL.

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M

Medical Payments (Med Pay)

Also called: med pay

Optional coverage for covered medical bills for you and passengers after a crash, usually without deciding fault first.

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Monopolistic State

State where private insurers generally cannot write workers' comp. Ohio is one.

Ohio note: Ohio BWC is the exclusive state fund for most employers.

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Market Value

Sale price of property; insurance usually uses rebuild cost, not market value.

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Motorcycle Insurance

Liability and optional physical damage for motorcycles.

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Material Misrepresentation

Important false application statement that can void coverage under law.

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Mysterious Disappearance

Loss without known cause; often excluded on HO, sometimes covered when scheduled.

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Motor Truck Cargo

Covers goods a trucker hauls for others.

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Medicare Supplement (Medigap)

Private policies helping with Original Medicare costs.

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Medicare Advantage

Private Medicare Part C plans; different from Medigap.

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N

Non-Owner Policy

Liability coverage for someone who does not own a car but needs insurance (borrowed cars or SR-22).

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No-Fault State

Requires PIP and limits lawsuits. Ohio is not a no-fault state.

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Named Insured

Person/entity listed on the declarations as the policy owner.

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Nonrenewal

Insurer declines to offer another term at expiration.

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Named Storm Deductible

Deductible applying when a storm is named.

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Non-Trucking Liability

Owner-operator liability when not under dispatch (bobtail).

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Non-Waiver Agreement

Investigation does not waive insurer coverage defenses.

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O

Ordinance or Law

Helps with extra costs to meet current building codes after a covered loss.

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Occurrence vs Claims-Made

Occurrence covers incidents during the period; claims-made covers claims first made during the period.

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Other Structures

Also called: Coverage B

Detached structures like sheds or fences.

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Ohio Bureau of Workers' Compensation (BWC)

Also called: BWC

State agency providing WC insurance for most Ohio employers.

Ohio note: Exclusive state fund for most employers.

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P

Premium

The price of an insurance policy, billed monthly, quarterly, or annually. Existing clients can pay a premium bill in the SHI Client Center with Make Payments, or through the carrier portal.

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Property Damage Liability

Also called: PD

Pays for covered damage you cause to others' property when at fault.

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Personal Injury Protection (PIP)

Also called: PIP

First-party benefits used in some no-fault states. Ohio does not require PIP.

Ohio note: Ohio is at-fault; PIP not required.

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Professional Liability (E&O)

Also called: E&O

Covers certain mistakes in professional services; different from GL.

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Peril

A cause of loss (fire, theft, wind).

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Personal Property

Your belongings; subject to limits and sub-limits.

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Proof of Insurance

ID card or other FR evidence. Ohio drivers must show proof when required. Existing SHI clients can download an ID card from the SHI Client Center.

Ohio note: Required at stops, crashes, inspections, BMV requests.

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Public Adjuster

Adjuster you hire to represent you on a property claim.

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Products Liability

Injury/damage from products you make or sell.

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Premises Liability

Injury claims at locations you own or occupy.

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Primary and Noncontributory

Your policy pays first without seeking contribution from another party's insurance.

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Personal Articles Floater

Scheduled coverage for high-value items.

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Property Insurance

Covers damage to property you own or are responsible for.

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Proximate Cause

Dominant covered cause in a loss chain.

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Peer-to-Peer Rental Exclusion

Limits coverage when you rent out your car or home on sharing platforms.

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Proof of Loss

Sworn claim statement sometimes required before payment.

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Pet Insurance

Vet bill coverage; separate from home/auto.

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Pair and Set Clause

How insurers value loss to part of a pair/set.

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R

Replacement Cost

Also called: RCV

Pays to repair or replace with like kind and quality without subtracting depreciation, subject to limits.

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Rider

Common word for an endorsement, especially in life insurance.

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RV Insurance

Specialty coverage for motorhomes or travel trailers.

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Reinstatement

Putting a canceled/lapsed policy back in force; may leave a gap.

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Reserve

Money insurer sets aside for expected claim payments.

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Replacement Cost Estimator

Tool estimating rebuild cost to set dwelling limits.

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Renters Insurance

HO-4: belongings and liability for tenants.

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Rental Reimbursement

Helps pay for a rental while your car is repaired from a covered claim.

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Roadside Assistance

Towing/flat/lockout help; optional.

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Rideshare Insurance

Covers app-based driving periods personal auto may not fully cover.

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Reservation of Rights

Insurer investigates/defends but may deny coverage later.

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S

SR-22

Also called: SR22

A certificate filed with the state proving you carry required liability insurance—not a policy type.

Ohio note: Ohio may require SR-22 after certain offenses.

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Subrogation

Insurer pays your claim then seeks repayment from the at-fault party.

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Stated Value

A listed maximum that may still pay the lesser of stated value or ACV.

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Scheduled Property

Items listed with their own limits (jewelry, arts, instruments).

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Surety Bond

Also called: surety

Three-party guarantee of performance; principal may repay the surety.

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Surplus Lines

Non-admitted market for hard-to-place risks.

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Short-Term Rental Insurance

Specialty coverage for Airbnb/VRBO-style hosting.

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Soft Market / Hard Market

Industry pricing cycle terms.

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Self-Insured Retention (SIR)

Also called: SIR

Amount a business pays before umbrella/excess responds.

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Self-Insured Employer (Ohio WC)

Employer approved to pay its own WC claims instead of state fund.

Ohio note: Requires BWC approval.

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Salvage

Damaged property insurer takes after a total loss.

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Sub-limit

Smaller inner limit for specific items (cash, jewelry, water backup).

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Special Event Insurance

Short-term liability for weddings/festivals.

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Soft Market

Competitive market with generally lower prices.

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Specific Limit

Separate limit per listed location/item.

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Stacking

Combining UM/UIM limits across vehicles where allowed.

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T

Term Life

Death benefit if death occurs during a set term; usually no cash value.

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Telematics

Also called: UBI

Optional driving-data programs that can affect auto pricing.

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Tail Coverage (ERP)

Also called: ERP

Lets you report later claims after a claims-made policy ends.

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Third-Party Claim

Claim someone makes against your liability coverage.

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Total Loss

When repair cost exceeds insured value under the valuation method.

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Travel Insurance

Trip cancellation/medical/baggage coverage.

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Tools and Equipment Floater

Covers contractors' tools off-site and in transit.

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U

Uninsured Motorist (UM)

Also called: UM

Can help with covered injuries when an at-fault driver has no liability insurance.

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Underinsured Motorist (UIM)

Also called: UIM

Can help when the at-fault driver has insurance that is too low for your covered injuries.

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Umbrella Policy

Extra liability above auto/home limits to help protect assets.

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Universal Life

Flexible permanent life with cash value.

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Underwriting

Insurer process of evaluating risk and setting terms/price.

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Umbrella Drop-Down

When umbrella covers something underlying policies exclude—only if the form allows.

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UMPD

Uninsured motorist property damage—availability varies by state/carrier.

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V

VIN

Vehicle Identification Number used for rating and claims.

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Vacancy Clause

Limits coverage after a building is vacant for a stated period.

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W

Waiver of Subrogation

Insurer agrees not to recover paid claims from a named third party.

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Water Backup

Endorsement for sewer/drain backup or sump overflow—often excluded on base policies.

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Workers' Compensation

Also called: workers comp

Pays medical costs and wage benefits for work injuries. In Ohio, most employers use BWC.

Ohio note: Ohio is monopolistic; most WC is through BWC.

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Whole Life

Permanent life with death benefit and cash value.

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Wind / Hail Deductible

Special deductible for wind/hail losses.

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