Learning Center
Payments, cancellations, ID cards.
You can pay your bill in the SHI Client Center with Make Payments, or pay through your insurance company’s website (find your company on Partners page). For autopay or if you are unsure which portal to use, call Stockton-Hill Insurance at (740) 642-3333 or use Contact us.
Many carriers offer autopay on their own websites (see Partners page). You can also pay a bill anytime in the SHI Client Center with Make Payments. For help setting up automatic payments, call Stockton-Hill Insurance at (740) 642-3333 or use Contact us.
Nonpay cancellation after required notices is possible—call immediately at (740) 642-3333. If you can still pay online, make a payment in the SHI Client Center or your carrier’s portal right away, or use Contact us.
A charge for monthly billing vs paying in full. To pay a bill or review payment options, use Make Payments in the SHI Client Center, or call Stockton-Hill Insurance at (740) 642-3333 / use Contact us.
Mortgage escrow often pays homeowners—coordinate your lender and insurer. For other billing questions or payments, sign in to the SHI Client Center or call Stockton-Hill Insurance at (740) 642-3333 / use Contact us.
Sign in to the SHI Client Center to get an ID card, or use your carrier’s app or portal. You can also call Stockton-Hill Insurance at (740) 642-3333 or use Contact us.
Restoring a canceled policy; a gap may remain.
Call Stockton-Hill Insurance at (740) 642-3333 right away. If your portal access is still open, you may also attempt a payment in the SHI Client Center, then confirm with us. Or use Contact us.
Rate filings, claims, credit-based scores where allowed, changes in drivers/property, and rebuild costs can all raise premiums. Review recent changes with an agent, and for payments use the SHI Client Center. Call (740) 642-3333 or use Contact us.
A lender pays the annual premium; you repay monthly with fees. For routine bill payments on an active policy, pay in the SHI Client Center or your carrier portal.
Call Stockton-Hill Insurance at (740) 642-3333 or use Contact us with premium-finance questions.
Unearned premium is usually returned per policy and state rules.
Call Stockton-Hill Insurance at (740) 642-3333 so we can check your account. Self-service payments and requests are in the SHI Client Center; cancellations should go through an agent. Or use Contact us.
Call Stockton-Hill Insurance before you drive when possible; automatic coverage windows are time-limited. You can also request a policy change in the SHI Client Center (Request for Change). Call (740) 642-3333 or use Contact us.
Questions about your coverage? Request a personal quote or call (740) 642-3333.
Leave a short note and an agent will follow up, or call us and we will walk you through it.
