Learning Center

Insurance basics FAQs

Premiums, deductibles, exclusions, Learning Center.

What is a deductible vs a premium?

Premium buys the policy; deductible is your share of a covered claim.

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What is an exclusion?

Something the policy says is not covered.

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What is an endorsement?

A written change to the policy.

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What is a binder?

Temporary coverage proof until the policy issues.

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What does limits mean?

Maximum the insurer pays for a covered claim under that coverage.

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What is personal liability on homeowners?

If you are legally responsible for certain injury/damage to others (non-business).

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Does personal umbrella cover business?

Usually excluded—use commercial umbrella for business.

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What is a declared driver?

A driver listed so the insurer can rate and cover them.

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What is an excluded driver?

Someone listed as not covered to drive your vehicles.

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What is multi-policy discount?

Discount for bundling lines.

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What is claims-free discount?

Discount for going without chargeable claims for a period.

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Should I report a small claim?

Weigh damage vs deductible and rate impact—ask an agent first.

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What is first notice of loss?

Your first report of a claim.

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Can the chat bot quote insurance?

No—general education only; agents quote.

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Where can I learn insurance terms?

See /learn/glossary/ in the Insurance Learning Center.

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What is the Insurance Learning Center?

SHI's free glossary and FAQ hub for general insurance education.

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What is a material change in risk?

A change (new business, pool, young driver) you should report.

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What is paperless discount?

Small discount for electronic documents when offered.

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Tip for photographing inventory?

Video each room yearly; store offsite for claims.

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What is new-home discount?

Some insurers discount newer homes.

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Questions about your coverage? Request a personal quote or call (740) 642-3333.

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