Treatment Facility Insurance

Insurance Built for the Risks of Treatment Facilities

Treatment facilities carry serious responsibility for the people they serve. We help mental health, addiction recovery, behavioral health, and social service providers protect their organizations with insurance built around their actual services, staff, clients, facilities, and changing risks.

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Treatment Facility Expertise

An outpatient counseling center does not have the same risks as a detox program, residential facility, or sober living home. We look closely at who you serve, the care you provide, your staffing, medications, transportation, residential services, and other exposures before recommending coverage.

Coverage That Fits Your Services

Treatment programs change. You may add therapy, detox, medication-assisted treatment, transportation, beds, doctors, or a new location. Layne says, “Every little thing comes into play.” We review those changes so your insurance reflects what your organization actually does today.

Specialized Carrier Access

Many insurance companies do not write behavioral health and social service organizations. Stockton-Hill works with multiple direct and surplus-lines carriers that understand these risks, giving us options for facilities that may be difficult for a general insurance agency to place.

Building Coverage Around Your Facility

No two treatment organizations operate exactly alike. An outpatient mental health practice, residential treatment center, addiction recovery program, detox facility, and sober living home can have very different exposures. We learn how your organization works, then build an insurance strategy around those actual risks.

Professional & General Liability

Professional liability is one of the most important protections for a treatment provider. Counseling, treatment plans, suicide-risk assessment, medication services, case management, and other professional decisions can lead to allegations against the organization. We review the services you provide and the liability protection behind them.

Property & Business Income

Buildings, furniture, computers, medical or counseling equipment, security systems, and other property can represent a major investment. We review property values along with business income coverage, which may help protect revenue when a covered loss leaves a facility unable to operate while repairs are made.

Cyber, Employment & Specialty Risks

Treatment providers hold highly confidential patient and medical information while managing employees who work directly with vulnerable populations. Cyber liability, employment practices liability, crime, employee dishonesty, abuse and molestation coverage, and other specialized protections deserve careful review.

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Additional Insurance Risks

Staffing, Professional Services & Client Care

Your people are central to the care you provide and to your risk. New doctors, counselors, drivers, or other staff can change your insurance needs. Licensing, background checks, staffing levels, client ages, medication procedures, and the services employees provide should all be part of the conversation.

Reviews Include

  • Professional licenses and credentials
  • Employee and applicant background checks
  • Staffing levels for residential and overnight care
  • Drivers and motor vehicle records
  • Written procedures for medication, client safety, and professional services

New Programs, Locations & Treatment Services

A policy written when your organization first opened may not reflect what you do now. Adding detox, medication-assisted treatment, therapy, residential care, transportation, more beds, or another facility can change your exposures. “It is not just going to assume that something like that is automatically covered because you have an insurance policy,” Layne says.Changes to Review Include:• New treatment or counseling services• Detox or medication-related programs• Additional beds or residential care• Transportation services or vehicles• New, expanded, or leased facilities

Changes to Review Include

  • New treatment or counseling services
  • Detox or medication-related programs
  • Additional beds or residential care
  • Transportation services or vehicles
  • New, expanded, or leased facilities

Cyber, Employment & Organizational Risk

Growth creates risks beyond traditional property and general liability. Treatment facilities store sensitive health information, rely on electronic systems, hire and manage specialized staff, and may handle significant financial transactions. These exposures deserve attention as part of the entire insurance program.

Important Risks Include

  • Cyber incidents involving patient and medical records
  • Telehealth and electronic health information
  • Employment practices and employee turnover
  • Crime and employee dishonesty
  • Abuse and molestation allegations and defense

What our clients say

I have been with Stockton Hill insurance for the past couple years and have been very pleased with the service they provide. They continue to ensure that all my needs are met and continues to try to improve their services for me. I now have better coverage then previous and lower rates. Thanks for providing an excellent service!

Justin SwansonGoogle review

Very Helpful!!! Saved me a money on my insurance.

Scott BradenFacebook recommendation, September 4, 2018

Prompt responses, Very informative and excellent service. Could not ask for better customer service!

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